Your next table is already looking you up. Before they pick a spot for dinner, a hungry customer might check Google Maps, your reviews, a few videos, your menu, and your photos.
You don't get a say in that first look. You do get a say in what they find.
Who this is for: Restaurant owners in Brickell, Wynwood, Little Havana, Coral Gables, Doral, Kendall, Hialeah, Miami Beach, and greater Miami.
Stop 1: Google Maps and Your Google Business Profile
For a lot of people, this is the first look. It's a quick check.
Are you open right now? Hours, holiday hours, brunch hours
How far? Directions, parking notes, the entrance
What's it like? Recent photos of the food and the room
What do I tap? Menu link, reservation link, call button
Phone test: Search your restaurant name on your phone. Can you find your hours, menu, and how to book in a few taps?
Stop 2: Your Reviews (and Your Replies)
Guests read the reviews. Many also read how you answer.
Read the newest reviews first, like a guest would
Reply to every review, the good and the hard ones
Name the dish or occasion they mentioned
Keep it warm and human. Never argue.
If the review is in Spanish, reply in Spanish when you can.
Your replies are talking to the next guest, not only the last one.
Stop 3: Instagram and TikTok Videos
This is where people get the feel. Is it date night? Family dinner? A late-night spot?
Video ideas that show the table, not just the plate:
The walk-in: door to table in a few seconds
The sizzle or the pour: your signature dish or drink
Meet the kitchen: your chef, plating one dish
The room at its best: golden hour, live music, a full brunch
[PHOTO PLACEHOLDER: A real AG3 content-day photo of filming food or a dining room. No client name or logo visible; faces only with permission.]
Content day: We film in your restaurant, before service or between lunch and dinner, so your team keeps the floor running.
Stop 4: The Menu on Your Website
When someone is close to deciding, they go looking for the menu.
Current: prices and dishes match tonight
Phone-friendly: easy to read without zooming
Easy to find: linked from Google and your Instagram bio
Next step: reserve, order, or call, right there
An old menu sets the wrong expectation before anyone sits down.
Match Your Neighborhood
People want to picture themselves at your table, in their part of town. A few ideas to try:
Brickell: show the lunch rush and after-work spots
Wynwood: the art, the walls, the night energy around you
Little Havana: tradition, family recipes, the cafecito window
Coral Gables: date-night details and the dining room
Doral and Kendall: family tables and parking tips
Hialeah: local favorites, in Spanish and English
Miami Beach: the view, the vibe, what to order first
Only claim what's true for your spot. Customers notice when the feed doesn't match the visit.
Your Quick "Before They Pick a Table" Checklist
Run through this before your next busy weekend.
Want to go deeper on hiring help? Read our questions to ask before hiring a Miami restaurant social media manager or agency, or learn how to read your engagement. Google's own tips to improve your local ranking are worth a read too.
Want Help Showing Up Where People Look First?
You run the kitchen and the floor. We can help with the places people check before they pick a table: social media, short-form video, Google Business Profile, your website, and more. See what we offer on our Services page.
Good to know: Every plan is built around your restaurant.
Book a free 30-minute growth look with me, Ari. We’ll go over what we see on your profiles together. If it feels like a fit, we talk about working together.
